Find your
PHYX.

Our no lock-in weekly memberships have no minimum commitment period. We still require two weeks’ notice to cancel or pause.

Message us through the PHYX app or email admin@phyxnewcastle.com.au with your preferred finish date. Your membership payments continue during the notice period.

If you already have a membership under a different agreement, check that agreement for the terms that apply to you.

Your membership is paid weekly and renews automatically. It continues until it is cancelled or paused in line with the required notice. Class bookings are managed through the PHYX app.

Yes. Please give us two weeks’ notice through the PHYX app or by email. Include the dates you would like the pause to start and finish so our team can arrange it with you.

If an unexpected medical issue affects your classes, contact us to discuss your circumstances.

You receive two class credits each week. You can use them for Reformer or Mat classes. A Mat class uses one of your credits, so this membership does not include unlimited Mat access.

Unused credits roll over, giving you flexibility if one week looks different from the next. Rollerover credits expire after 21days. Check your available balance in the PHYX app.

If you are planning to pause or cancel, ask our team how your remaining credits will be handled under your membership agreement.

On Reformer 2x, additional classes are $15 each once you have used your available credits. On Unlimited Mat, you can add a Reformer visit for $15.

Unlimited includes both Reformer and Mat classes. If you regularly attend three or more Reformer classes a week, it costs less than Reformer 2x plus a $15 extra class.

Please cancel through the PHYX app at least eight hours before your class. For credit-based bookings, cancelling with at least eight hours’ notice returns the class credit so you can rebook yourself.

This is separate from the two weeks’ notice required to cancel or pause a weekly membership.

A cancellation with less than eight hours’ notice, or a no-show, has the following outcome:

• Unlimited Mat or Unlimited: a $10 fee.
• Reformer 2x: the booked class credit is forfeited.
• Class packs: the booked class credit is forfeited.

If you booked a casual visit or a promotional offer, refer to the terms attached to that booking, or contact the team if you are unsure.

Our class packs are valid for six months. Check the expiry shown in your PHYX app account and plan to use your classes before that date.

A 10-class pack works well if you can attend roughly twice a month or more. If you only visit occasionally, casual classes may suit you better.

If an injury or medical issue affects your ability to use a pack, contact us before its expiry to discuss the options.

For a transfer or refund request, contact the PHYX team so we can explain the terms that apply to your pack and circumstances.

The PHYX Fling intro offer is for people new to PHYX. It gives you five consecutive days of Pilates for $10, starting from your first class. The five days run consecutively, so choose a start date that gives you time to explore.

Check the offer’s booking terms and class availability before purchasing. Any offer-specific conditions are shown with that offer.

We offer a 10% student discount. Contact the team before purchasing to confirm eligibility and which option it applies to.

The prices and comparison on this page use standard rates. Discounts are not automatically included in the calculator.

Check the terms supplied with your specific promotion, pack or membership agreement. They contain the conditions that apply to your purchase, including any offer-specific inclusions or expiry.

If anything is unclear, message us through the PHYX app or email before purchasing. We’re happy to help you choose.

Studio small group sessions, one-to-one sessions, Physiotherapy and massage are booked separately from these class memberships and packs. They have their own booking and cancellation terms.